How to refund a customer

Occasionally, situations arise where customers’ orders need to be partially or fully refunded. 

1. Log into Vendor Dashboard.
2. Navigate to the Orders tab in the left-side menu.
3. Next, click on the relevant Order Number.
4. Once you are inside of the order, scroll down to the Payment section, and select Refund. You must state the reasoning for the refund request.
5. Once the modal is filled out, click Save.