If you need help with your order:Choose your order
If you contacted the vendor more than 48 hours ago, use the chat bubble in the bottom right of your screen so we can help you. For qualifying orders, you’ll receive a refund for any item that doesn’t arrive, arrives damaged, or doesn’t match the item description or photos.
Every Foraged vendor is an independent small food business. Shops on Foraged are run by vendors who have their own inventory and manage their own orders.
If you need help with an order, the seller you purchased your order from is the best person to help you. Sellers can help if you need to:
- Check your order status
- Update your shipping address
- Make a change to your order
- Request a refund, return, or exchange
- Request a cancellation
The seller can usually answer any questions you have about your order. If the seller is unable to help you, please reach out to Foraged Support in the chat bubble.