Can I get paid during a free trial?
During the free trial, you are welcome to utilize all the functionalities of the service, including the ability to earn from your sales. However, it’s important to note that withdrawal of any funds accrued will be available only after the completion of your trial period. Once your trial commences and you either transition to a paid […]
How to Upgrade Your Plan on Foraged
Choosing the right subscription plan on Foraged is straightforward. Here’s how you can do it: Important considerations when selecting a plan: If you have any questions or need further assistance in selecting your plan, email us at vendors@foraged.com. Was this article helpful? Yes No Submit Cancel Thank you for your feedback.
How do I access my Vendor Dashboard?
To sign in to your Foraged account: After you’ve logged into your Foraged account, click the store icon directly to the right of your display name in the upper right corner of the site which will take you directly to the Vendor Dashboard area. Was this article helpful? Yes No Submit Cancel Thank you for your feedback.
Welcome to Foraged: New shop checklist
Welcome to Foraged! We are thrilled to have you join our community of specialty food producers. Whether you’re a seasoned seller or new to the e-commerce world, we are here to support you every step of the way. Our platform is designed to help you easily create and manage your shop, connect with customers, and […]
Buying safely
Overall, use your best judgment, and keep transactions and communications within the Foraged platform. We created Foraged to bring transparency, safety, and accessibility to the specialty foods market. Keeping your activity within Foraged helps to protect buyers, sellers, and all members of the community. Communicate with the vendor Be sure to communicate with your vendor […]
How to contact Foraged support
Heads up! If you need help with your order, message the vendor from your Purchases page: Choose your order If you contacted the vendor more than 48 hours ago and they have not responded, use the chat bubble in the bottom right of your screen so we can help you. For qualifying orders, you’ll receive […]
How to contact a vendor
You must have a Foraged account to message a vendor. Here are a couple of ways to contact a vendor: Via vendor profile Sign into your account. Search for the vendor name. Click on their name above the name of their product to arrive to the vendor profile. Click the Send message button on the top right […]
How to get a refund from a vendor
Am I eligible for a refund? You may be eligible for a refund in the event of any of the following: Non-delivery A non-delivery occurs when a buyer places an order but does not receive the item. The following are examples of non-delivery cases: There is no proof that the item was shipped to the […]
Purchasing and shipping internationally
Foraged has sellers from all over the world on the marketplace. You can see where a product originates on its listing page. If you are purchasing products from overseas, be aware that shipping will typically take longer and cost more than products purchased domestically. We recommend that you message the seller of any items purchased internationally to […]
What is an estimated delivery date?
The estimated delivery date is when your order is estimated to arrive at the address that you provided at checkout. Generally, the estimated delivery date is based on a combination of the processing time for the items you ordered (how long it takes the vendor to create and prepare them for shipment), the transit time (how long the package […]
